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Wednesday, 21 October 2020

From CPO to Chauffeur

 The close protection industry is having a tough time of it right now and as a result considerable numbers of SIA licence holders are looking to jump ship and enter the world of chauffeuring. 



 

Sounds great in theory, but Alex Davis takes a closer look and advises the jumpers to do their homework first.


“It would genuinely be interesting to know the number of close protection licence holders who’ve never actually used their badge of honour on task, although it must be a significant percentage.


The industry is indeed saturated, but a lot of individuals are still willing to do CP courses in the hope they’ll be one of the lucky few that ends up on a team, temporarily or otherwise. This lack of opportunity is understandably frustrating so it’s perhaps no surprise many are choosing to take a closer look at the chauffeur industry.


Whilst there are of course parallels between the two jobs, don’t think for a minute having a CP licence gives you right of passage into the world of professional driving, especially if you’re looking for security chauffeur work. There seems to be a bit of a misconception lately that a driving licence in one pocket and a CP badge in the other gives you all the credentials required to enter the chauffeur industry and start driving a high-end clientele from day one. That easy it ain’t!


Let’s take a look at the reality of the chauffeur industry to start with. Security chauffeur or protection driver roles are probably as rare as genuine close protection positions and very few clients will specifically request a security-trained driver, so don’t expect opportunities to fall at your feet.



There are thousands of SIA licensed guys looking to the chauffeur industry for openings, so don’t think for a second that a CP qualification will make a huge difference in most cases because all you’re doing in reality is leaving one queue to join another. Of course, there are chauffeur positions advertised where a CP licence is desirable but there will be many other requisite requirements along with it so in the great scheme of things it’s no advantage whatsoever on its own and its up to the individual to build on that bit of plastic to make themselves more employable.


Ask yourself whether you’re looking to enter the chauffeur industry for the right reasons because if you’re simply viewing it as the second best option when there’s no CP work available, you are doing our profession a disservice and you are almost certainly unsuitable.


If, on the other hand, you’re a professionally-minded individual who wants to build on an existing security-based skill set to earn a living as a chauffeur and ‘transfer across’ with your eyes very widely open, then you might well find it an extremely rewarding career.


It doesn’t matter if you were in the military or not, what cap badge you wore or how good a driver you think you are, a surprisingly small number of people have the necessary personality traits and practical attributes to make it as a stand-out chauffeur.


The big chauffeur firms are full of ‘drivers’, steering wheel jockeys who do what’s required of them and can offer no more. What’s needed in reality are those individuals who have the interpersonal skills and level of intelligence to be able make dynamic assessments of each separate client and adapt their behaviour accordingly.


They will need to be able to communicate on any level and hold their own in conversations covering a multitude of subjects. They will understand and be sympathetic to any number of differing nationalities, cultures and religions. They will know the best routes, the ‘in’ restaurants, and on which floor you’ll find what products in the major stores. Seeing it as ‘just driving’ is both na├»ve and insulting in the extreme.


Its very difficult to emphasise just how important you are as an individual in a chauffeuring context, it is you and the client in the confines of a car. There are thousands of CP licence holders, but only a small minority would ever have both the personal and professional skills to work one on one with a client successfully-that is how it is as a chauffeur all the time.


A few years ago a chauffeur with a close protection licence was a rarity but that’s not the case anymore. These days, good security chauffeurs will also have an advanced driving qualification, a specific protection driver course and advanced first aid under their belts. On top of that, they will have considerable experience with a varied clientele and intimate knowledge of Central London, (because that’s where the vast majority of work is).


There is of course a much higher possibility of getting a more mainstream chauffeur position if you’re willing to lower your expectations regarding the security aspect and this is definitely worth thinking about because experience is vital and we all need to earn a crust. There’s also an important point here to make here, although clients don’t often ask for a security-trained chauffeur, once they find out a driver has a CP licence or advanced driving qualification I can assure you they find it extremely comforting and they will definitely look at you in a totally different light. It’s these kinds of things, along with that all important personality, that gets you noticed, requested a second time by a principal and moved up the ladder. Don’t underestimate that.


I can totally understand why SIA licensed guys are looking to move into the chauffeur industry, after all there are huge amounts of chauffeurs who are making a living without any professional qualifications whatsoever. That’s fine, but rewards do come to those who invest in themselves and who are willing to appreciate that being a chauffeur is indeed a skill in itself.


For those who go out of their way to find out exactly what’s required, rather than thinking they can jump straight in, an incredibly varied and often fascinating job awaits.”

Spartan 24 Hour Security / Close Protection /


What makes a good CPO ?

 I can honestly say I’ve experienced the good, the bad and certainly the ugly sides of the industry, in various corners of the world with personnel of virtually every background. Even with the best experience and training, it always comes down to the individual and how they approach their Principal (the VIP), the client (the company which has engaged you), the task, their team mates and, importantly, themselves.



These provisions are always a challenging balancing act. How they are initially approached and engaged can make all the difference between how easy, or not, the task will run. The threat can sometimes be the easiest part to manage. Managing the Principal and the client, less so. In my experience, 90% of Principals have never had a provision before and their only understanding is from what they’ve seen on TV or in the movies. There are also those who’ve had prior experience, and perhaps not a good one and you inherit their bad experiences and negative preconceptions. Remember, they’re entrusting their (or their family’s) safety to someone they’ve never met before. Getting it right from the get-go is essential.


What are the basics for any CPO?


First impressions are important. Time-keeping (never be on time, always be early).

Always come to the task well-dressed (you can always dress-down, never up), dress conservatively, no jewellery (chains, earrings), good hygiene (not unshaven or too much cologne).

Always carry your passport and driving licence (rapid response is standard).

Discretion and confidentiality (never name your past clients).

Keep physically fit (train hard, fight easy).

Work hard on your ‘soft’ skills (‘hard’ skills are easy, ‘soft’ aren’t).

Always call your Principal and Client ‘Boss’, ‘Sir’ or ‘Ma’am’ (until they tell you differently).

Remember, you could be doing everything right, but your face doesn’t fit. Don’t take it personally. I recall one occasion where a Principal dismissed seven extremely qualified CPO's before settling with the one they felt the most comfortable with. Another key thing to also always remember; if you ever have a serious disagreement with your Principal, client or team mates, either suck it up or walk away quietly and professionally. Never burn bridges. This is a very small industry and word moves far, wide and very quickly. Lastly, never forget your chain of command; principal, client, and company which has engaged you. This system is there to not only help but also protect you. And never ever give your personal business card to the Principal or client. The CPO who forgets these points will likely find their phone going very quiet.


What are the key components to delivering CP?


Well, whether you’re in hostile environs (like Iraq or Afghanistan), covering a businessman or even a red carpet event with some Hollywood-type, close protection is always a balancing act between keeping the Principal safe, first and foremost, and providing what can only be best described as facilitation.


The first part is often the easiest part. The facilitation is the tricky but very integral part. Accepting that we are as much ‘facilitators’ as we are ‘protectors’ is absolutely critical. If you don’t agree and don’t want to do this – good luck! Experience will prove otherwise. None of us want to do this, but as I’ve said, it’s a balancing act and never agreeing to carry bags, run errands or lend a hand, within reason, can easily and very quickly see you out of your job. There are times, however, when you can and must decline, which I will come to a little later.



The ‘modern’ CPO also has to be an incredibly versatile and intuitive person. Principals can be arrogant, impolite, obfuscatory and sometimes even dangerous (to themselves). You, as the CPO, can’t be. Thankfully, most Principals I’ve worked with have been a pleasure, but I’ve also had my fair share of tricky ones. Frequently the hardest part can be their assistants and support staff. They often don’t want (or believe they need) our presence. Assistants can believe they are as ‘important’ as their Principal and should be treated as such. This we have to accept. If their behaviour or requests actually increase the threat to the Principal, be prepared, you might need to consider withdrawing from the job (always politely and professionally).


Remember, if a threat materialises and you can’t protect your Principal because an assistant has had you run an errand, who will be to blame?


I recall an occasion where a Principal was debussing into a venue. The assistant screamed at the CPO to help with bags. If the Principal had been attacked and the CPO couldn’t easily obtain his weapon due to carrying a bag, it wouldn’t have ended well. Equally, be careful of what errands you run. As mentioned earlier, these can be perfectly innocent mundane tasks and very difficult to decline. However, be aware there is always a risk you could find yourself, quite innocently, in a wrong place –wrong time situation. As I said at the beginning of this article, being a CPO is a complex tasking that exposes us to a wide diversity of risks; many known and some that might not appear that obvious.


So what of the ‘job’ itself?


I’ve seen a significant increase in clients reverting to a more Reactive Observation Protection or Reactive Counter Surveillance level of protection that is more stood-off, less intrusive but with the ability to close in, when needed. Of course if you’re in the hostile environs or the threat is very high, your reaction distance is critical and this would not be feasible. However, unless this is the case, most Principals are less likely these days to accept you brushing shoulders with them. But this of course creates new issues. First being the ability to control a larger section of the vital ground (the immediate space within which the Principal is located or moving). To provide this level of protection the CPOs need to have the suitable skills, experience and confidence to detect the threat and associated indicators from this more distanced position. Meaning advanced levels of counter and anti-surveillance are an essential and critical skill in any CPO’s ‘toolbox’. Which brings me to my last point (although I could probably think of a hundred more); the most important point, in my opinion, is that we should always have an eagerness and willingness to learn.


Whether you’re a CPO, a company providing them or a client who engages them, we all (myself included) can always learn more and must remind ourselves we need to evolve as much as the threats do. The key objective is in keeping ahead of the threats and the more we learn the better an advantage we’ll have in doing so.

Spartan 24 Hour Security / Close Protection /

Wednesday, 29 January 2020

Warrington Security Guards

Spartan 24 Hour Security ( Warrington Security Guards ) are one of the leading security companies that provide manned security services across North West England.

Hotel Security Services provide smart professional Hotel Security Staff covering Warrington, Manchester, Liverpool, Cheshire, Merseyside, Greater Manchester, North West England and North Wales.

Security Guards for the protection of property, patrol the grounds and inside the Hotel providing protection for staff and guests. Access control if needed, also Doorman duties including greeting guests and helping at reception if needed.

Door Supervisors to cover Hotel Events, Functions, Parties, inside or in the grounds of the Hotel. Can also be used for access control if needed.



Hotel Security Staff are :


  • Uniformed.
  • Vetted Security Operatives.
  • Professional, Experienced, Mature.
  • Reliable, Punctual, Polite, Trustworthy.
  • Self Defence trained.
  • First Aid trained.
  • CRB checked.
  • SIA licenced.
  • Able to look after your Hotel, guests, and staff.
  • Available for holiday and sickness cover.
  • Single shift cover.
  • Long or short term contract.


Security Guards

Spartan 24 Hour Security provides tailor – made manned guarding services to a broad range of clients throughout the North West of England in the following sectors:

  • Commercial and Industrial Premises
  • Distribution Centres and Warehouses
  • Construction
  • Hotels


Our site-based Security Officers all possess SIA licenses and are rigorously vetted. We also offer our staff competitive rates of pay and benefits. Also our level of management support and development through our staff feedback and staff appraisal schemes enables us to recruit quality and motivated security officers.

The exact requirements and duties for Security Officers varies between the sectors so we carry out sector – specific Security Audit which is discussed with the Client and also takes into account Client – specific requirements. From this we agree detailed assignment instructions setting out the precise duties and responsibilities of the Security Officers on site. Officers then receive specific training on these requirements and if appropriate, fire safety and first aid training.

Guards are supported by a 24 hour control room, where required, lone worker devices, and mobile back up. Regular management visits are made to sites. Where required we install patrol monitoring devises on the client's premises and periodic patrol print outs presented to the client.

When a contract commences we undertake regular site audits and welfare visits to service quality and hold formal monthly contract review meetings with the customer.



Door Supervisors

Door Supervisors need to have good verbal communication, people skills, and the ability to defuse any situation. Be able to look after themselves and the customers in the premises they are looking after. In my experience, height and looking intimidating isn't a key factor in being a good door supervisor. Having good communication skills and being able to look after the customers in the premises is more important.

Having good door supervisors looking after a venue makes the customer experience more enjoyable, gives the venue a good reputation which in turn attracts more customers. We at Spartan 24 Hour Security look for quality when taking on a door supervisor and are very good at quickly spotting a plonker. Talking to someone for a length of time gives you some idea of their character. Then giving them a shift covering a venue and observing how they interact with customers and help defuse situations tell you if they are going to be any good. Not everyone can do this job, some try but fail and end up getting badly hurt.

Thursday, 5 September 2019

Christmas Party Security

Christmas Party Security

Spartan Security provide smart, professional, SIA licenced Door Supervisors to cover your christmas party or event. The benefits of having professional Door Supervisors looking after your christmas party or event are:



Guest List Control

With so much free food and alcohol on offer, gate-crashers can often be a problem at Christmas parties – especially big ones, where they can confound legitimate employees with dubious claims about working in the never-before-heard-of “Manchester office” or “downstairs” in the mysterious world of IT.

Well, scroungers, we’re on to you. By handing over control of your guest list to professional door supervisors, you can be sure that no one who isn’t supposed to be there makes it inside your event. Having professional security on the door also gives the event organiser more time to mingle, and ensures that the entry process is conducted safely and efficiently.

Crime Deterrence

The presence of door supervisors acts as a preventative measure against unwelcome guests, and encourages invited delegates to maintain higher standards of behaviour. This means that any nasty rows, fisticuffs and other disturbances or crimes are less likely to occur – and that everyone gets home in one piece.

Situation Management

Having door supervisors on hand means that harmless games or jokes don’t escalate into anything more serious. Dancing on tables, human pyramids and even swinging from the chandelier – a few drinks can make even the most patently silly things seem like a good idea. But a word in the ear from a door supervisor will usually be enough to bring people back down to earth. With security staff diligently monitoring what’s going on at all times, the chance of any serious accidents happening is significantly reduced.

Rapid Response and Emergency Service Liaison

Door Supervisors are trained to make fast decisions and react quickly. Should an incident occur, trained door staff will make sure that it is dealt with in the most effective and practical manner – this includes alerting the relevant emergency services.

Spartan Security can supply fully first aid- and health and safety-trained security staff who are capable of reacting suitably to all sorts types of incidents. Rather than having to wait for police or medical professionals to arrive, well-trained door supervisors can act as an effective first response should anything go wrong.

Advice and Strategy

The best events are expertly planned, with every little detail being worked out well in advance. Whilst we’ll leave the decoration and music choices to you, we can assist with emergency planning and health and safety compliance before your event takes place. Having good procedures in place means that your event will remain secure and that your guests will remain safe.

Spartan Security are specialist in providing high calibre, reliable and professional SIA Door Supervisors to pubs, nightclubs and licensed premises throughout Warrington, Manchester and the North West.

Nightclub Security

Nightclub Security

Spartan Security are specialist in providing high calibre, reliable and professional SIA Door Supervisors to pubs, nightclubs and licensed premises throughout Warrington, Manchester and the North West.




  • Provision of trained, experienced, vetted & SIA licensed Door Supervisors.
  • A friendly, reliable and cost effective service from a responsible and reliable company.
  • Provision of only the best, ‘customer’ focused staff so your venue and customers are safe at all times.
  • A company who provides a highly professional approach to security.
  • Fully insured service with Employers and Public Liability Insurance.

Our professional team of SIA licensed Door Supervisors are known amongst our clients for their positive attitude, flexibility, reliability, high standard of personal presentation, adherence to dress code, excellent written and verbal communication skills, and extensive experience in this customer focused role.

Whether you require our Door Supervisors on an ad-hoc or on going contractual basis, we have the right solution for your venue.

We understand that our service often becomes an integral part of your business activity. Our services are based on listening to your needs and giving our advice to provide a positive and long lasting business relationship.

Professional SIA Door Supervisors

Spartan 24 Hour Security are not just another ‘security company’.  We do not employ ‘bouncers’ or ‘Jacket Fillers’ – instead we are committed to providing trained, experienced and professional staff delivering exceptional customer service to all our customers.  This ethos is cascaded to staff throughout all levels.

Our service is provided in accordance to BS7960 for Door Supervisors and all staff are vetted to BS7858.  We ensure that all our SIA Door Supervisors are aware of and comply with the SIA Standards of Behaviour.

Thursday, 19 October 2017

Liverpool Motorcycle Courier

Liverpool Motorcycle Courier Service

Spartan Motorcycle Couriers provide fast safe secure delivery of time sensitive consignments in the Liverpool area.


Motorbike Couriers also pick up consignments in Liverpool for delivery across the UK.

Including: Aigburth, Aintree, Allerton, Bebington, Bidston, Birkenhead, Bootle, Bowring Park, Brighton-Le-Sands, Childwall, Claughton, Clubmoor, Crosby, Croxteth, Edge Hill, Egremont, Everton, Fairfield, Fazakerley, Ford, Garston, Gateacre, Greasby, Great Crosby, Halewood, Higher Bebington, Hunts Cross, Hyton, Kensington, Kirkby, Kirkdale, Knotty Ash, Knowsley, Litherland, Liverpool City Centre, Moreton, Netherley, Netherton, New Brighton, New Ferry, Norris Green, Orrel Park, Page Moss, Port Sunlight, Prenton, Prescot, Princes Park, Sandfield Park, Seaforth, Sefton Park, Speke, Stockbridge Village, Stoneycroft, Tarbock, Thornton, Toxteth, Tranmere,
Upton, Vauxhall, Wallasey, Walton, Waterloo, Wavertree, West Derby, Whiston, Wirral, Woodchurch, Woolton.

Manchester Motorcycle Couriers

Manchester Motorcycle Courier Service

Spartan Motorcycle Couriers provide fast safe secure delivery of time sensitive consignments in the Manchester area.


Motorcycle Couriers also pick up consignments in Manchester for delivery across the UK.

Including: Manchester City Centre, Ancoats, Collyhurst, Moss Side, Ardwick, Crumpsall, Moston, Beswick, Didsbury, Newton Heath, Blackley, Fallowfield, Northenden, Bradford, Gorton, Openshaw, Burnage, Harpurhey, Rusholme, Cheetham, Hulme, Victoria Park, Chorlton-Cum-Hardy, Levenshulme, Whally Range, Chorlton On Medlock, Longsight, Withington & Ladybarn, Clayton,
Miles Platting, Wythenshawe.
same day courier - document courier - parcel courier - medical courier